Terms and Conditions
Last Updated: [5/16/2025]
Hi there! Thanks for visiting Soundwich LLC. We want you to feel comfortable and confident when browsing our site or shopping for our microphones. Below are a few simple terms to help make sure everything runs smoothly.
1. Using This Site
You’re welcome to look around, read our blog, and shop our products. Just please use the site respectfully and legally—no funny business, bots, or anything harmful to us or other visitors.
2. Our Products
We hand-build and sell physical microphones. We do our best to clearly describe each item, including its features and specifications. Occasionally, things may change—like availability or price—but we’ll always try to keep the info accurate and up to date.
3. Orders & Payments
All payments are processed securely through trusted third-party services. Once you place an order, you’ll get a confirmation email and we’ll get started packing it up. If there’s ever an issue with your order (like an address mix-up or an item out of stock), we’ll reach out quickly to sort it out.
4. Shipping & Returns
We take great care in packing and shipping your mic. If your item arrives damaged or you have an issue, just contact us within 10 days and we’ll do our best to make it right. We currently do not accept returns for non-defective items, so please double-check your order before purchasing. More info can be found on our [Shipping & Returns page] if needed.
5. Copyright & Content
Everything you see on the site—photos, text, product designs—is created by or for us, so please don’t reuse it without permission. If you want to share our stuff (like blog posts or product shots), feel free to link back and give us credit. We appreciate the support!
6. Your Privacy
We respect your privacy and only collect the info we need to fulfill your order (like your name, address, and email). We’ll never sell your info or use it for anything shady. For more details, check out our [Privacy Policy].
7. Outside Links
Sometimes we link to other sites—like recommendations for windscreens or audio gear we like. We try to choose trustworthy sources, but we can’t control what happens on other websites.
8. Updates to These Terms
We might update these terms from time to time to keep things fresh or clear up confusion. If we make big changes, we’ll post them here and update the date at the top. It’s a good idea to check in every now and then.
9. Questions?
We’re here to help! If you ever have questions about your order, our products, or anything else, just reach out to Soundwichartist@gmail.com. We love hearing from you.